Thursday, February 19, 2009

Hotmail Catching Up or Messing Up!

I just can't help hating hotmail and the whole damn interface, I have gmail opened all the time when I am on my computer, there is hardly ever anything that irritates me as a user. But hotmail, I login (only if I have to) just to find a couple of more irritating things. Today when I logged in, I was expecting to see the email that a client sent me and was anxiously waiting for the reply. We spoke on the messenger about the email, he CC'd me on my gmail and when I replied to that email days ago from my gmail, it turns out that it never got delivered to him. This has been the case with him and me for other times in past as well. Apparently when I send him the email from gmail, he doesn't get it, but when I send it from hotmail it always gets delivered. On the other hand, why I love gmail is that every email from hotmail gets into my gmail just fine.

Anyway, today I logged in my hotmail and guess what, a notice saying that now the disk space in hotmail is ever-increasing. Which is supposed to be a good thing, but it was presented to me in a way that I really felt irritated. I was there to reply to the clients email, I'm short on time and it loads to slow but as soon as I enter the password I see a stage where there is nothing but two lines telling what hotmail has recently updated with a continue button. Tell me, what should I do about this recent update!? Stare at this for the next 1 hour!

Now here's the deal, my goal is to just reply (I see a "1" in my msn window for email) I type the hotmail URL in my address bar, first I had to see "you have 1 new email". Well goddammit I know I have 1 new email! I went to settings and cleared it to just show me the inbox directly as I login. So I sign in, now I see a new notice, telling me that you have unlimited disk space and a little more visual space for my messages. But that's not all, I also see a check box saying "don't show this screen again" and a continue button. Why can't you just show this message in the inbox at the top!? Why do you have to add an additional step and increase the amount of work that the user has to do before he could get down to his own business. And you call yourself user-friendly. Well if you are user-friendly then you are turning out to be a lousy friend to me (sorry, I do have hard feeling).

That is why I admire and use Gmail for everything, from emails to tasks, documents, everything. I say that by giving unlimited space to the user is not going to kill the competition neither its going to make the users' life any easier. I mean the way Gmail takes care of the users is just splendid. Just now, as I type this blog (which BTW is in gmail and I'm just going just to shoot the email to my blogger address to post) I stopped after the third paragraph to do a proofread, after 5 or 10 seconds of typing-inactivity, the size of the text area got expanded - removing the scroll bar, so the reading experience would be better while I'm reading. I don't have to scroll and break the reading experience. This is the kind of thing I'm talking about, Gmail Rocks, Hotmail Sucks!

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